info@batpms.com
UAE +971 55 2155 103
AST International

UAE +971 55 2155 103
info@batpms.com

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AST International
AST International

Returns and Exchange

Returns and Exchange

Returns and Exchange Policy
Returns

  1. Timeframe: Returns are accepted within [insert timeframe, e.g., 7-15 days] from the date of purchase.
  2. Condition: Items must be in original condition with tags attached, unworn, and unaltered.
  3. Proof of Purchase: Original receipt or invoice is required.
  4. Refund Method: Refunds will be processed via [insert method, e.g., original payment method, store credit].

Exchanges

  1. Timeframe: Exchanges are accepted within [insert timeframe, e.g., 7-15 days] from the date of purchase.
  2. Condition: Items must be in original condition with tags attached, unworn, and unaltered.
  3. Proof of Purchase: Original receipt or invoice is required.
  4. Exchange Process: Exchange for same item in different size/color or store credit.

Non-Returnable Items

  1. Sale or discounted items
  2. Personalized or customized items
  3. Items with removed or altered tags

Process

  1. Customer initiates return/exchange via [insert method, e.g., phone, email, in-store].
  2. Provide order number, reason for return/exchange, and proof of purchase.
  3. Follow instructions for returning item(s) or exchanging for new item(s).

Contact Us
For returns and exchange inquiries, please contact us at:

Store Policy Variations
Some stores may have varying policies, such as:

  • Defective items: Some stores may have a longer return window for defective items.
  • Gift receipts: Some stores may allow returns/exchanges with gift receipts.

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